Last Updated: August 2026
This Privacy Notice for Resiliency Mental Health, LLC ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Information collected from other sources
We may receive personal information from healthcare providers, referral sources, or other care-related sources when permitted by law and when relevant to an inquiry, referral, appointment request, care coordination, or the delivery of healthcare services. The information received depends on the circumstances and may include contact information, referral details, health information, or health insurance information.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
The third parties we may share personal information with are as follows:
Hushmail
SimplePractice
Termly
We also may need to share your personal information in the following situations:
4. COOKIE POLICY
What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies may be used to help a website function properly, remember preferences, maintain security, and understand how visitors interact with the website. Similar technologies, such as web beacons, pixels, tags, and local storage, may perform related functions. In this section, we refer to these technologies collectively as "cookies."
How We Use Cookies
We may use cookies and similar technologies when you interact with our Services. These technologies may help us:
Operate and maintain the website; Remember your cookie and privacy preferences; Maintain website security and prevent misuse; Diagnose technical problems, prevent crashes, and fix errors; and Understand basic website usage and performance.
We do not use cookies to collect protected health information for targeted advertising, and we do not sell personal information collected through cookies.
Types of Cookies We May Use
The cookies used on our website may change as website services and features are updated. Current information about the cookies identified on our website, including their providers, purposes, and durations, is available through the cookie consent banner and Cookie Preferences tool.
Third-Party Cookies
Some website functions may be supported by third-party service providers. These providers may place or access cookies as necessary to provide website hosting, secure forms, client-portal links, privacy management, or related website functions. Third-party services are governed by their own privacy policies and terms.
Managing Your Cookie Preferences
When the cookie banner is displayed, you may accept, decline, or manage nonessential cookies. You may change your selections later by using the Cookie Preferences link in the website footer.
You may also control cookies through your browser settings. Most browsers allow you to remove or reject cookies, although disabling some cookies may affect website functionality. Cookies that are strictly necessary for the operation or security of the website may remain active.
Updates to This Cookie Policy
We may update this Cookie Policy when our use of cookies changes or as necessary for operational, legal, or regulatory reasons. Please review this section periodically for current information about our use of cookies.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
Our website is not intended for children to use independently. Resiliency Mental Health may provide services to minors when appropriate and permitted by law. Personal information concerning a minor may be provided by a parent, guardian, healthcare provider, or other authorized referral source. Information related to services for minors is handled in accordance with applicable consent requirements, healthcare privacy laws, and our Notice of Privacy Practices. If you have questions about personal information concerning a minor, please contact us at [email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Categories of Personal Information We Collect
The information below shows the categories of personal information we have collected in the past twelve (12) months. The examples are illustrative and do not mean that we collect every type of information listed within each category. For a comprehensive inventory of the personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"
Identifiers — Collected
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Personal information as defined in the California Customer Records statute — Collected
Name, contact information, education, employment, employment history, and financial information.
Protected classification characteristics under state or federal law — Collected
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data.
Commercial information — Not collected
Transaction information, purchase history, financial details, and payment information.
Biometric information — Not collected
Fingerprints and voiceprints.
Internet or other similar network activity — Collected
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
Geolocation data — Not collected
Device location.
Audio, electronic, sensory, or similar information — Not collected
Images and audio, video or call recordings created in connection with our business activities.
Professional or employment-related information — Collected
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
Education information — Not collected
Student records and directory information.
Inferences drawn from collected personal information — Not collected
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
Sensitive personal information — Collected
Health data and personal data from a known child.
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories when you interact with us in person, online, by phone, or by mail in connection with receiving assistance, facilitating the delivery of our Services, or responding to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose personal information to service providers that perform services on our behalf, subject to applicable privacy, security, and contractual safeguards. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
Depending upon the state where you live, you may also have the following rights:
How to Exercise Your Rights
To exercise these rights, you can email us at [email protected] or use the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
11. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Resiliency Mental Health, LLC
550 N 5th St Suite 115
Rapid City, SD 57701
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email [email protected].
- Visit our website at https://rmhtherapy.com or any website of ours that links to this Privacy Notice
- Use Mental Health Therapy. Resiliency Mental Health provides in-person and telehealth mental health therapy services. This website provides information about the practice and allows individuals and healthcare providers to submit inquiries, request appointments, and access secure third-party services.
- Engage with us in other related ways
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at [email protected].
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- information submitted through secure forms
Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:
- health data
- health insurance information
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings).
Information collected from other sources
We may receive personal information from healthcare providers, referral sources, or other care-related sources when permitted by law and when relevant to an inquiry, referral, appointment request, care coordination, or the delivery of healthcare services. The information received depends on the circumstances and may include contact information, referral details, health information, or health insurance information.
2. HOW DO WE PROCESS YOUR INFORMATION?
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
- To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
- To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
- To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
- To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work.
The third parties we may share personal information with are as follows:
- Secure forms and communications
Hushmail
- Appointment requests, client portal, and practice management
SimplePractice
- Cookie consent and privacy management
Termly
We also may need to share your personal information in the following situations:
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. COOKIE POLICY
What Are Cookies?
Cookies are small data files placed on your computer or mobile device when you visit a website. Cookies may be used to help a website function properly, remember preferences, maintain security, and understand how visitors interact with the website. Similar technologies, such as web beacons, pixels, tags, and local storage, may perform related functions. In this section, we refer to these technologies collectively as "cookies."
How We Use Cookies
We may use cookies and similar technologies when you interact with our Services. These technologies may help us:
Operate and maintain the website; Remember your cookie and privacy preferences; Maintain website security and prevent misuse; Diagnose technical problems, prevent crashes, and fix errors; and Understand basic website usage and performance.
We do not use cookies to collect protected health information for targeted advertising, and we do not sell personal information collected through cookies.
Types of Cookies We May Use
- Strictly necessary cookies. These cookies are required for the website to function and cannot generally be disabled through our cookie preference tools.
- Functionality cookies. These cookies support website features and remember choices you make.
- Analytics and performance cookies. If used, these cookies help us understand general website usage and performance. Where required by law, they will not be activated without your consent.
The cookies used on our website may change as website services and features are updated. Current information about the cookies identified on our website, including their providers, purposes, and durations, is available through the cookie consent banner and Cookie Preferences tool.
Third-Party Cookies
Some website functions may be supported by third-party service providers. These providers may place or access cookies as necessary to provide website hosting, secure forms, client-portal links, privacy management, or related website functions. Third-party services are governed by their own privacy policies and terms.
Managing Your Cookie Preferences
When the cookie banner is displayed, you may accept, decline, or manage nonessential cookies. You may change your selections later by using the Cookie Preferences link in the website footer.
You may also control cookies through your browser settings. Most browsers allow you to remove or reject cookies, although disabling some cookies may affect website functionality. Cookies that are strictly necessary for the operation or security of the website may remain active.
Updates to This Cookie Policy
We may update this Cookie Policy when our use of cookies changes or as necessary for operational, legal, or regulatory reasons. Please review this section periodically for current information about our use of cookies.
5. HOW LONG DO WE KEEP YOUR INFORMATION?
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
7. DO WE COLLECT INFORMATION FROM MINORS?
Our website is not intended for children to use independently. Resiliency Mental Health may provide services to minors when appropriate and permitted by law. Personal information concerning a minor may be provided by a parent, guardian, healthcare provider, or other authorized referral source. Information related to services for minors is handled in accordance with applicable consent requirements, healthcare privacy laws, and our Notice of Privacy Practices. If you have questions about personal information concerning a minor, please contact us at [email protected].
8. WHAT ARE YOUR PRIVACY RIGHTS?
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.
If you have questions or comments about your privacy rights, you may email us at [email protected].
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser DNT signals. Because there currently is not an industry or legal standard for recognizing or honoring DNT signals, we do not respond to them at this time.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Categories of Personal Information We Collect
The information below shows the categories of personal information we have collected in the past twelve (12) months. The examples are illustrative and do not mean that we collect every type of information listed within each category. For a comprehensive inventory of the personal information we process, please refer to the section "WHAT INFORMATION DO WE COLLECT?"
Identifiers — Collected
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name.
Personal information as defined in the California Customer Records statute — Collected
Name, contact information, education, employment, employment history, and financial information.
Protected classification characteristics under state or federal law — Collected
Gender, age, date of birth, race and ethnicity, national origin, marital status, and other demographic data.
Commercial information — Not collected
Transaction information, purchase history, financial details, and payment information.
Biometric information — Not collected
Fingerprints and voiceprints.
Internet or other similar network activity — Collected
Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements.
Geolocation data — Not collected
Device location.
Audio, electronic, sensory, or similar information — Not collected
Images and audio, video or call recordings created in connection with our business activities.
Professional or employment-related information — Collected
Business contact details in order to provide you our Services at a business level or job title, work history, and professional qualifications if you apply for a job with us.
Education information — Not collected
Student records and directory information.
Inferences drawn from collected personal information — Not collected
Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics.
Sensitive personal information — Collected
Health data and personal data from a known child.
We only collect sensitive personal information, as defined by applicable privacy laws or the purposes allowed by law or with your consent. Sensitive personal information may be used, or disclosed to a service provider or contractor, for additional, specified purposes. You may have the right to limit the use or disclosure of your sensitive personal information. We do not collect or process sensitive personal information for the purpose of inferring characteristics about you.
We may also collect other personal information outside of these categories when you interact with us in person, online, by phone, or by mail in connection with receiving assistance, facilitating the delivery of our Services, or responding to your inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
- Identifiers — 1 year
- California Customer Records information — 1 year
- Protected classification characteristics — 1 year
- Internet or other similar network activity — 1 year
- Professional or employment-related information — For as long as necessary to provide services and comply with legal, regulatory, and professional record-retention requirements.
- Sensitive personal information — For as long as necessary to provide services and comply with applicable legal, regulatory, and professional record-retention requirements.
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section, "HOW DO WE PROCESS YOUR INFORMATION?"
Will your information be shared with anyone else?
We may disclose personal information to service providers that perform services on our behalf, subject to applicable privacy, security, and contractual safeguards. Learn more about how we disclose personal information in the section, "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have not sold or shared any personal information to third parties for a business or commercial purpose in the preceding twelve (12) months. We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
- Identifiers
- Personal information as defined in the California Customer Records law
- Characteristics of protected classifications under state or federal law
- Internet or other electronic network activity information
- Professional or employment-related information
- Sensitive personal information
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
Your Rights
You have rights under certain US state data protection laws. However, these rights are not absolute, and in certain cases, we may decline your request as permitted by law. These rights include:
- Right to know whether or not we are processing your personal data
- Right to access your personal data
- Right to correct inaccuracies in your personal data
- Right to request the deletion of your personal data
- Right to obtain a copy of the personal data you previously shared with us
- Right to non-discrimination for exercising your rights
- Right to opt out of the processing of your personal data if it is used for targeted advertising (or sharing as defined under California’s privacy law), the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects ("profiling")
Depending upon the state where you live, you may also have the following rights:
- Right to access the categories of personal data being processed (as permitted by applicable law, including the privacy law in Minnesota)
- Right to obtain a list of the categories of third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in California, Delaware, and Maryland)
- Right to obtain a list of specific third parties to which we have disclosed personal data (as permitted by applicable law, including the privacy law in Minnesota and Oregon)
- Right to obtain a list of third parties to which we have sold personal data (as permitted by applicable law, including the privacy law in Connecticut)
- Right to review, understand, question, and depending on where you live, correct how personal data has been profiled (as permitted by applicable law, including the privacy law in Connecticut and Minnesota)
- Right to limit use and disclosure of sensitive personal data (as permitted by applicable law, including the privacy law in California)
- Right to opt out of the collection of sensitive data and personal data collected through the operation of a voice or facial recognition feature (as permitted by applicable law, including the privacy law in Florida)
How to Exercise Your Rights
To exercise these rights, you can email us at [email protected] or use the contact details at the bottom of this document.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.
Request Verification
Upon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at [email protected]. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
11. DO WE MAKE UPDATES TO THIS NOTICE?
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Notice frequently to be informed of how we are protecting your information.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at [email protected] or contact us by post at:
Resiliency Mental Health, LLC
550 N 5th St Suite 115
Rapid City, SD 57701
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please email [email protected].
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